JESSICA CHRISTY, PA-C

 

Beauty Culture Med Spa

Program: Confidence to Scale → POP Leadership Academy


Revenue: $3M → $10M

Team Size: 2 → 12

The Shift: Culture drift, no systems → Values-led, structured, scalable


The Challenge

When Jessica opened Beauty Culture in 2019, she envisioned a small, patient-focused practice. Instead, her reputation drove exponential growth — and the speed of that success created strain.

Without SOPs, KPIs, or clear expectations, communication broke down. The practice was thriving on the outside, but behind the scenes, Jessica felt the weight of leadership gaps and culture drift.

She was building something remarkable, but it was starting to crack under its own momentum.

The transformation

When Jessica opened Beauty Culture in 2019, she envisioned a small, patient-focused practice. Instead, her reputation drove exponential growth — and the speed of that success created strain.

Without SOPs, KPIs, or clear expectations, communication broke down. The practice was thriving on the outside, but behind the scenes, Jessica felt the weight of leadership gaps and culture drift.

She was building something remarkable, but it was starting to crack under its own momentum.


"I was in such a rough place — truthfully, it didn't look like it from the outside, but I was. I'm in love with what Beauty Culture is today. It has taken on its own persona, and it would live on even without me there.”


Ready to Write Your Own Story? Jessica started exactly where you might be right now. Let's talk about what's possible for you.

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LAUREN TIMPE, RN, BSN, CCRN

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HEIDI HERMEL, NP